Subject: Complaint about jeans purchase on 23/08/2023.

Hi dear customer serviceDear Customer Service Manager,

I am writing today to complain about the poor service I received from your company last week.

On 23/08/2023
, I purchased a pair of women’s high waist thermal jeans for $120, black color black, size 14, and. The item number iswas 223832138204 (with free shipping as wellshipping) from 3c- base eBay store.
However, the item I received
It was completely different fromto my order. It was a pair of men’s jeans instead of women’s jeans, and the colourcolor was blue while I selectedinstead of black colour. Also, the jeans zipper was fracturedbroken.
the jeansbecause the price was $120. Becauseof the price isjeans was expensive ($120), they did not add thecharge a delivery fee. However, when I completed the payment process, I discovered that they had taken the delivery feesfee from my account into the amount of $15.

I understand that under
the Australian Consumer Law, when I purchase a product it comes with warranties and willshould perform as I intended.
At the end of
thethis email, I will attachhave attached pictures of the item I purchased and the item I received, along with the payment invoice.
demandwould like you to exchange the item according to the specifications I requested, and to also refund the $15 haddelivery fee that has been taken from my account.
If I do not hear from you within
a week range, I will report my issue to the ACCC.

You can email me at My business
hourhours contact number is 0433887226.

Your sincerely


The text above was approved for publishing by the original author.

Previous       Next

Essayez gratuitement

Veuillez entrez votre message.
Veuillez sélectionner la langue pour la correction

Consultez notre Service API de correction. is a human proofreading service that enables you to correct your texts by live professionals in minutes.