Dear Mr. Smith,

As a head of the bus service of
the city of Malaga, I believe you are aware aboutof the bus service problems that's been going on in the city for the last two weeks.

I am writing you to inform you about the details of these problems. The buses miss their schedule very often
. Especially, especially in the mornings, when the bus demand is very high. Another major problem - buses often get broken while being on the line with passengers. Several times over the last two weeks, I was asked to leave the bus and wait for the next one.

Because of these problems, I am getting
late to my work late. I also receive late fines because of the control system implemented at my office. Relying on the bus schedule is very critical for me, especially because I transfer to the Red line train. The train is scheduled to go to downtown at 7.05 every morning, and in case I miss the train, I need to wait for another 20 minutes.

I would like the bus service company to address most of the current problems that cause these delays. I would also be thankful if you let me know when to expect busses getting back to their schedule.

The text above was approved for publishing by the original author.

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