Dear Amr,

HopeI hope you are well.

Further to the email below, kindly note that Mr. Abu has received the suitcase trolley last week and he would like to appreciateappreciates your involvement. and alsoAlso, Mr. Al is an excellent person to deal with.

However, I still want to express my disappointment fromfor the duration whichit you took you to fix the item (from June till October) and. Mr. Abu has discussed with Mr. Al to compensate him ofwith a wallet, with writing which has been ruined due to some writing which is done in Mont Blanc. and kindlyKindly see the attached image.

As a sort of compensation, we would appreciate very much if you could replace this wallet which has been ruined and not useof very much. And thisuse. This is the minimum where you can compensate Mr. Abu for this.

Mr. Al told me that he will talk to you, but I thought of sending you an email to thank you and also to request this on behalf of Mr. Abu.


Thank you & Regardsregards,

Elle